Política de reembolso

Return Policy

While we hope you’re pleased with your purchase, we understand that there may be times when you need to return an item. Our return policy is designed to ensure a smooth process:

- Return Window: You may return items within 14 days of the purchase date. Please ensure that the items are in their original, undamaged packaging.
- Return Shipping: Customers are responsible for the costs associated with returning items. We recommend using a shipping service that provides tracking and insurance for your return, as we cannot be held liable for packages that are lost or damaged during the return process.

To initiate a return, please contact our customer support team. We will provide you with detailed instructions on how to return your item and process your refund.

Refunds

Once we receive and inspect your return, we will inform you of the status. Please note that refunds are issued exclusively as store credit. This allows you to select another item from our collection if you wish.

If you have any questions or need assistance with the return process, don’t hesitate to reach out to our customer support team. We are here to help ensure a smooth and satisfactory experience.